FAQ

When creating a new shipment/order, there are 4 options for automatically closing the waybills:

1. After dispatch – dispatch weight known
2. Upon arrival – arrival weight known
3. Dispatch and arrival weight known – both dispatch and arrival weight known
4. On delivery confirmed – delivery confirmed

By selecting the appropriate option, it becomes active and the waybills will close automatically according to the conditions you have predefined.

In the left menu, select Settings → Users → Create user.

Note: To add new users, your account must have the appropriate access rights.

After making the changes, you must click the "Save changes" button on the page. Otherwise, the changes will not be saved.

Inside the order/shipment details, go to the Notifications section and add the email address that should receive the alerts.

You can set up notifications for the following events:

• Operation created
• Operation completed
• Dispatch weight known

Notifications can be sent in Estonian, Latvian, Lithuanian, English, or Russian. You can also choose to attach the waybill (PDF), weighing data, or both.

In the left menu, select Companies. Next to your company, click the View button. In the loading sites / industrial areas section, click Add loading site.

In the left menu, select Companies. Next to your company, click the View button. In the certificates section, click "Add certificate".

To add a new company or subsidiary to your account in Eeway:

1. In the left menu, select Companies.
2. Click the "+ Add company" button (in the top right corner).
3. Search for the needed company and click "Add".

• To add this, click the "Requires CMR" button in the bottom right corner of the consignment note.